A Look At Slack's Other Key Revenue Metrics
Net Dollar Retention RateNet dollar retention rate measures the % of revenue from current customers that a company retained from the prior year, after accounting for upgrades, downgrades, and churn.As Slack's NDR is more than 100%, it means that the company is getting existing customers to spend more.
Slack Net Dollar Retention Rate
Paid Customers Spending >$100kSlack's mix of Paid customers who spend about $100k per year has been steadily trending higher. The base of $100k+ customers has risen from 0.4% of total customer base in FY'17 to 0.7% in FY'19.
Slack Paid Customers >$100,000