What Need Does It Serve?
Capital One provides consumer banking, commercial banking and credit & debit card services to
Its end users includeRetail ConsumersSmall BusinessesCorporates
What Are The Alternatives?
Capital One's business model faces stiff challenges and competition from offerings by its global competitors such as:JPMorganU.S BancorpWells FargoBank of AmericaCitigroup
Has 3 Operating Segments-
Commercial Loans: It offers traditional banking products through an extensive branch network in Connecticut, Louisiana, New Jersey, New York, and Texas. Products include commercial loans (for private developers and commercial property investors), middle market loans (for businesses with turnover between $10 million-$250 million), small ticket commercial loans (for mixed-use and multi-family real-estate) and specialty lending (for equipment leasing and other specialized lending).
Consumer Loans: It includes the company's branch-based lending and deposit gathering activities for small business. Further, it offers automobile lending, mortgage lending and retail loans for auto buyers, home buyers and other retail consumers in the U.S.
Credit Cards: It includes Capital One's domestic consumer & small business card lending, national closed end installment lending and international card lending businesses in Canada and the United Kingdom.